Clients reviews about A ROYALS TOWING LLC SERVICE

This company really is great! They came and got my car when it literally broke down bad. Oscar was very friendly and helpful. In my surprise, they also do mechanical work. After speaking with Oscar about my situation, my gut instinct told me to go with them. A decision I came to love! Their mechanics found and fixed all the problems in my car in a fast, timely manner and fair pricing aswell. Just when I felt down on my luck, Peter and Oscar and their crew came and got everything done. I recommend them fully and can’t wait to see them grow bigger and expand their shops. Life customer to them from now on. Thank you guys!! ~ Ruben V

If I could give this company more stars I would. I was involved in an accident about 2 weeks ago and needed the vehicle moved asap and Oscar picked up right away and came to help me out. He was very friendly and told me in detail where they were going to take the vehicle and the process of what’s going to happen. Mr.Peter, the owner, was very knowledgeable and great to work with. If I needed anything he was just a phone call away. Highly recommend this towing company and their services ~ Dominic O

This company was stellar. Exceptional customer service! I have a jeep and the batteries were dead (Jeeps have two betteries). Oscar was able to get my jeep into neutral so that he would not have to drag it onto flatbed. He even showed me how to do it. Oscar got my Jeep to the dealership and offloaded it like a true professional. No issues. No problems. Great customer service! Very much appreciated! ~ Sonya A

My classic car needed a tow and I spoke with the owner Peter, who was courteous and helpful, even encouraging in a stressful situation. I requested a flatbed, which arrived in a reasonable amount of time. The tow truck operator Oscar, was very polite, a great guy with a positive attitude. He loaded my car onto the flatbed with care and attention to detail. I would highly recommend this towing company. ~ Madeline S

Oscar was so kind and helpful. It was 2am and he got us towed to a service station for repair. Royals Towing is the one to call for any of your towing needs. I would highly recommend them. Great customer service and good people. Thank you to Peter for being kind and honest and getting us connected to Oscar. I am so grateful for your help. ~ Dusty P

Only company that actually got there when they said they were getting there. Oscar was not only professional but had a great attitude. He kept in contact and updated me how far he was. Handled the car with care at pick up and drop off. Yes price was a bit higher than the others I called but completely worth the service I received. Definitely recommend 👍🏼 ~ Liliana B

Strongly recommend ROYAL'S TOWING LLC Service!! Extremely professional, knowledgeable, and compassionate towards my collision experience. Business owner. Peter, also provided valuble assistance in selection of a reputable vehicle restoration after collision incident. Additionally rates are very affordable. Great Company! ~ Aurora C

Oscar was extremely fast getting to our location and safely and carefully got our vehicle to the shop. Communication was great, service was fast, and prices more than fair for us. We will definitely be contacting him for all our future needs regarding towing. ~ Melissa C

Oscar was great! He got to our location in less than 15 minutes. From the moment he arrived to the moment he left he was kind, empathetic, and professional. Hopefully we don’t have to call him again but he will be our first call if anything happens! ~ Mari O

When my insurance provider quoted me 1-2 hours and $150 for a tow, and they didnt show, I said “No more.” So I called A Royals Towing, and Oscar and his brother got my car in 30 minutes and at half the cost. A BIG 👍 for A Royals Towing. ~ Corey S

"Exceptional service from the towning company! Their team was prompt, professional, and went above and beyond to assist me when I was in a bind. I highly recommend them for their reliability and top-notch customer care." ~ Burnett G

Oscar was super professional! He got us out of a huge bind. Our 2025 POS Pilot lost all power at a red light on Zaragoza and I-10. Oscar arrived in under 30 minutes and got it on the tow truck while it was raining. Highly recommend these guys ~ Juan C

I just want to say thanks for the help and support that this company has made today. I highly recommend anyone that needs a tow to use this company. They were very friendly and notified me of when they were just mins away. ~ Hortencia G

Oscar and the team have been friendly, efficient & reliable. I have used them twice already & will continue to go to them for whenever I get into a situation where I am desperate for help. ~ Michael R

Oscar was really helpful. He arrived, loaded our mini van, and completed fast. No problems at all. I will call them if our vehicles ever break down again. ~ John A

The owner is a nice, courteous man and is on top of things. The drivers are also very nice and attentive. I would highly recommend this company for any towing needs. ~ Ruth A

Thank you guys for the pick up, helped allot easy to get a hold of you and friendly service will keep your number for future breakdowns and for reference 😀 ~ C G

Best price I could find for a long haul. And a complicated one too. Royals made it effortless for me. They handled the whole thing, while I stayed home. Doesn't get easier than that! ~ Jacob N

Oscar did a great job in helping me out in a different situation of my car getting stuck in the sand. He was very professional and made sure the job was done right without damaging the vehicle. ~ B H

I was an emotional wreck with my car. They are kind, they listened, understood my situation. They helped me right away. Thank you so much for what you did to help me and my dad. ~ Claudia H

Royals took my call and had someone save me on the freeway in under 30 minutes. Serious life saver!! Cheap Price, Oscar G was super helpful and chill the whole time. 100% Recommend! ~ Miles

After almost an hour of trying to find someone to help, they showed up in 20 minutes. Great service and trust worthy. 100% recommend. Y hablan español! ~ Lizbeth P

Family owned business with the best customer service. I waited for another tow company for two hours and Oscar and his team showed up in less than an hour. Shout out to them! ~ Chole

Best tow company in El Paso!! They were able to get my EXTREMELY low Mercedes on the flatbed with ease. Very cautious and careful!! Very courteous and precessional. ~ David E

Reviews from our customers

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